Fix your Own Printer wiht Full List of Xerox & HP Error Code Solutions

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List of Common HP Printer Error Codes

HP laserjet printer error codes
HP 9000, 9040 9050 1300 4345 4250 4350 support.
Hp Troubleshooting
Hp Printer errors codes solutions
HP Paper jams repair
HP error code video support

HP LASERJET 9000MFP ERROR CODES & SOLUTIONS

HP LASERJET 9000MFP ERROR CODE 30.1.09 SCAN FAILURE

EXPLANATION - The pickup roller home position sensor is not detecting the pickup

roller home position.

RECOMMENDED ACTION –

1. Perform an ADF INPUT diagnostic in the diagnostics menu to verify that the pickup roller assembly is functioning correctly.

2. Check for loose connections and broken, frayed, or pinched wire

3. Reseat connector J112 on the SCB, connectors J701 and J703 on the ADF intermediate PCB, and connector J716 on the pickup roller home position detection sensor.

4. Check the pickup roller home position detection sensor and the pickup roller assembly for disengagement or damage.

5. Replace the scanner control board

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HP LASERJET 9000MFP ERROR CODE 30.1.10 SCAN FAILURE

EXPLANATION - ADF Fan Error.

RECOMMENDED ACTION –

1. With the MFP powered on, verify that the fan is not functioning.

2. Check for loose connections and broken, frayed, or pinched wires.

3. Reseat the fan connector at scanner control PCB location J109, and connector J156 on the ADF fan.

4. Replace the ADF fan.

5. Replace the SCB.

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HP LASERJET 9000MFP ERROR CODE 30.1.08 SCAN FAILURE

EXPLANATION - Flatbed motor failure

RECOMMENDED ACTION –

1. Perform a flatbed motor diagnostic in the diagnostics menu to verify that the flatbed motor is functioning correctly.

2. Check for loose connections and broken, frayed, or pinched wires.

3. .Reseat the flatbed motor connector at the SCB location J108.

4. Replace the flatbed motor.

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HP LASERJET 9000MFP ERROR CODE ADF PICK ERROR

EXPLANATION - Too many pages have been placed in the ADF or the pages are not correctly paced in the ADF feeder. The pickup roller might be dirty, damaged, or not installed correctly.

RECOMMENDED ACTION –

1. Remove some of the pages and try the operation again. If necessary, open the ADF feeder and remove any jammed media, and then close the ADF feeder .

2. Perform an ADF INPUT diagnostic in the diagnostics menu to verify that the pickup roller is functioning correctly.

3. Pre form a WEIGHT SOLENOID diagnostic in the diagnostics menu to verify the the weight arm is functioning correctly.

4. Verify that the pickup roller is clean and not damaged.

HP LASERJET 9040 - 9050MFP ERROR CODES & SOLUTIONS

HP LASERJET 9040/9050 ERROR CODE MESSAGE 30.01.34 SCAN FAILURE

EXPLANATION - Scanner initialization failed, and the copyprocess or board (CPB) is not communicating with the scanner-controller board (SCB).

RECOMMENDED ACTION –

1. Turn the product off, and then on.

2. Check the scanner controller board LEDs.

3. Check the connections to the scanner controller board.

4. Replace the scanner controller board.

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HP LASERJET 9040/9050 ERROR CODE MESSAGE 55.1., 55.2 , 55.3

EXPLANATION - The engine is not communicating with the formatter. The communication link between the formatter and DC controller was lost. This can occur due to a timing error or intermittent connection between the formatter and DC controller.

RECOMMENDED ACTION –

1. Turn the product off and turn it on.

1. 2. Check the life remaining on the maintenance kit.

2. 3. Reseat the formatter, DIMMs, and EIO cards

3. 4. Perform the engine test.

4. 5. Perform the service test..

5. 6. Replace the DC controller.

NEED HP 9040-9050 DC CONTROLLER CLICK HERE

HP LASERJET 9040/9050 ERROR CODEMESSAGE 13.09.00

EXPLANATION - A jam is in the face-down bin. The leading edge of the media failed to reach the face-down bin delivery sensor (PS1451) within the specified time.

RECOMMENDED ACTION –

1. 1. Clear the jam in the area indicated.

2. 2. Close the door to allow the product to attempt to clear the jam.

3. 3. Reseat the connections to the DC controller.

4. Make sure that the delivery flags move smoothly.

5. 5. Run a service test.

6. 6. Replace the delivery unit.

7. 7. Replace the DC controller.

NEED HP 9040/9050 DELIVERY UNIT CLICK HERE

NEED HP 9040/9050 DC CONTROLLER CLICK HERE

HP LASERJET 9040 - 9050MFP ERROR CODE 13.11.09

EXPLANATION - A paper-delivery stationary jam is in the right door area.

RECOMMENDED ACTION –

1. Clear the jam.

2. Close the door to allow the product to attempt to clear the jam.

3. Check the function of the vertical transfer sensor.

4. Replace the paper path connection unit.

5. Replace the vertical registration assembly.

6. Replace the diverter.

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HP LASERJET 9040 - 9050MFP ERROR CODE 13.31.00

EXPLANATION - A jam is in the fuser area. The leading edge of the media reached the

fuser delivery sensor (PS502) within the expected time, but the trailing edge of the media failed to reach the fuser-jam sensor

(PS501) within the expected time.

RECOMMENDED ACTION –

1. Clear the jam.

2. Close the door to allow the product to attempt to clear the jam.

3. Replace the fuser.

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HP LASERJET 9040/9050 MFP ERROR CODE 13.32.00

EXPLANATION - A jam is in the feed area. The media failed to leave the registration sensor (PS2) within the expected time.

RECOMMENDED ACTION –

Clear the jam.
Close the door to allow the product to attempt to clear the jam.
Replace the registration assembly.
Replace the paper-input unit.

HP LASERJET 9040/9050MFP REGISTRATION ASSEMBLY CLICK HEREHP LASERJET 9040/9050MFP PAPER INPUT UNIT CLICK HERE

HP LASERJET 9040/9050 MFP ERROR MESSAGE - 59.10.00

EXPLANATION - MOTOR START UP FAILURE

RECOMMENDED ACTION –

1. Turn the product off, and then on.

2. Check connections from the specified motor to the DC controller.

3. Reseat or reconnect the specified motor.

4. Replace the print cartridge if the problem is with its motors.

5. Run a service test.

6. Replace the fuser.

Replace the DC controller.

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Xerox Phaser Error Codes
Xerox Phasers 7700 8400 8500 8550 8560 error codes.
Xerox troubleshooting
Phaser errors
Phaser jams
Xerox paper jams

Xerox error code video support

Common Xerox Printer Error Codes

Xerox Phaser 7700 Error Code 10

Error Description:LASER UNIT FAILURE

Possible Solution: Remove Rear Cover , Disconnect P400 , and P401 on the Engine Control

Board. . Inspect both connectors to determine they are fully engaged as a unit. Re-engage, if necessary.

Carefully reinsert the plugs into their joint socket and FIRMLY seat them.

If the problem persists, replace the Laser Unit ,and , or , the Engine Control Board

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Xerox Phaser 7700 Error Code 11

Error Description:LASER UNIT POLYGON MOTOR FAILURE

Possible Solution: Remove Rear Cover , Disconnect P400 , on the Engine Control Board.

Inspect both connectors to determine they are fully engaged as a unit. Re-engage, if necessary.

Carefully reinsert the plugs into their joint socket and FIRMLY seat them.

Replace the Laser Unit , If the problem persists, replace the Engine Control Board

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Xerox Phaser 7700 Error Code 12, 13 ,14 & 15

Error DescriptionATC SENSOR FAILURE

Possible Solution: Remove the Rear Cover , and Rear Shield , Measure the voltage at P534-5 on the Engine Control Board. Does the voltage measure between +1 VDC and +3 VDC?

Yes - Replace the Engine Control Board

No- Replace the Developer Housing Assembly

Replace the Engine Control Board , Replace the Developer Housing Assembly

Note If this failure reoccurs three times successively, an Engine NVRAM

value is set preventing further printer use until the NVRAM Access /

Clear Tech Rep Fault / Clear <09-380 ~ 09-383> is run.

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Xerox Phaser 7700 Error Code 30

Error Description:Accumulator Belt HOME POSITION TOOK TOO LONG.

Possible Solution See Below

Ensure the Accumulator Belt shipping restraints have been removed.

Enter Service Diagnostics Mode

Run the “Clear Tech Rep Fault”

Lower the Main Release Lever and return to the upright position to reestablish electrical

connections to the belt.

Open the RH Door and defeat the interlock switch.

Look for rotation of the Accumulator Belt during the following test.

Enter Adjustments / Calibrations menu.

Run the “Belt Edge Learn” test.

If the problem persists, replace the Engine Control Board

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Xerox Phaser 7700 Error Code 40

Error Description:FUSER MAIN LAMP FAILURE

Possible Solution: Switch printer power OFF. Remove the Fuser Assembly.

Warning Fuser may be very hot. Use extreme caution to prevent burns.

Measure the resistance between the Fuser Assembly connector P600-4 and P600-6

Does the resistance measure between 20K and 100K ohms?

No ? - Replace the Fuser Assembly.

Yes ? - Reinstall Fuser. , Remove the Rear Cover , Rear Shield and

the Rear Shield Bracket , Measure the resistance between P404A-1

Does the resistance measure between 20K and 100K ohms?

No ?

Repair or replace the wiring harness between the Engine Control Board and the Fuser.

Replace the Engine Control Board

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Xerox Phaser 7700 Error Code 54

Error Description: FAN FAILURE

Possible Solution: Enter Service Diagnostics Mode. , Run the “Fuser Fan” test. Does the Fuser Fan operate?

If yes, replace the low voltage power supply fan

If no ,replace the fuser fan.

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Xerox Phaser 7700 Error Code60

Error Description: DRUM MOTOR FAILURE

Possible Solution: Enter Service Diagnostics Mode and run the “Print Cartridge Motor” test.

Does the motor run?

Yes - Replace the Engine Control Board

No - Remove the Rear Cover , the Rear Cover Shield , Measure the voltage at the Print Engine Controller Interface Board P407-4(+) and frame ground. Is the voltage +5 VDC?

No - Replace the Engine Control Board

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Xerox Phaser 7750 error codes, xerox troubleshooting, phaser errors, phaser jams, xerox jams, xerox phaser error messages

Xerox phaser 7750 Error Code:80

Error Description: Engine Logic Board Failure, Code 80

Possible Solution:

1. Cycle power to the printer to clear the error.

2. Did this clear the error? If, yes problem resolved , if no, replace the engine control board , or,

The image processor board

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Xerox phaser 7750 Error Code: 12 , 13 , 14

Error Description:

The ATC Sensor detects an insufficient amount of developer.

Yellow ATC Sensor Failure, Code 12

Magenta ATC Sensor Failure, Code 13

Cyan ATC Sensor Failure, Code 14

Possible Solution:

1. Check the ATC sensor wiring harness

Yellow = P/J129

Magenta = P/J 130

Cyan = P/J 131

2. Is the wiring harness or the sensor

defective? If yes , Replace the ATC Sensor and/or wiring harness.

Note: ( the atc sensor and wire harness is part of the developer housing assembly.)

1. Remove the Rear Cover and Rear

Shield.

2. Measure the voltage at...

Yellow = P405B3

Magenta = P405B8

Cyan = P405A10

on the engine control board.

3. Is the voltage between +1 and

+3 VDC? If yes , replace the engine control board

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Xerox phaser 7750 Error Code:86

Error Description: High-Voltage Power Supply Failure, Code 86

Possible Solution:

1. Cycle power to the printer to clear the error.

2. Did this clear the error?

Replace in the following order:

T3 HVPS

Image Processor Board

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Xerox phaser 7750 Error Code: 82

Error Description: Engine Logic Board RAM/ROM Failure, Code 82

Possible Solution:

1. Cycle power to the printer to clear the error.

2. Did this clear the error? If no Replace the engine control board.

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Xerox Phaser 7750 Error Code 43

Error Description: Fuser Time Failure, Code 43

Possible Solution:

1. Turn OFF power, remove the Fuser Assembly and allow it to cool down.

2. Measure the resistance between the Fuser connector P600-4 and P600-6.

3. Does the resistance measure between 30 K and 190 K Ohms?

If no, replace the fuser

If yes ,

1. Measure the resistance between fuser connector P600-1 and P600-12.

2. Does the resistance measure 20 Ohms or less?

If no, replace the fuser

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Xerox Phaser 7750 Error Code 41

Error Description: Install or Reseat Fuser, Code 41

Possible Solution:

1. Turn OFF power and remove the FuserAssembly.

2. Measure the resistance between the fuser connector P600-4 and P600-6.

3. Does the resistance measure between 30 K and 190 K Ohms?

If no, replace the fuser

If yes,

1. Reinstall the fuser assembly.

2. Enter service diagnostics.

3. From the Sensor Tests run the Fuser Temperature test.

4. Is the temperature indicated approximately 165o C?

If no, replace the fuser

Note:

If this failure reoccurs three times successively, an Engine NVRAM value is set

preventing further printer use until the Clear Tech Rep Fault is performed.

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